The second-hand marketplace Shoppers Share Anger Regarding Size Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Online Platforms Response
Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.
The company said the revised method more closely matches other platforms.
The platform has recommended to check their listings and manually change the size when needed, resulting in member annoyance.
Measurement Approach Updates
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Necessary Adjustments
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, the service retracted a modification regarding delivery choices following member complaints.
